Introduction

These terms and conditions apply to all visitors and customers utilizing our website. By using our website, you agree with these terms and conditions as set out by The Best Health. Our website uses cookies which are small text files that store information in your browser folders regarding your browsing history on our website. Cookies then remember how you use our site and what you search to allow optimal use of our site for future reference. If any details are submitted through our site such as log in details or email address it helps you remember what those details are for future use. Cookies do not affect your device in any way and are in no way linked to customers personal information. Cookies also allow us to analyse what customers interests are to offer better services and products. They also enhance customer experiences in using the site.

Detailed description of goods and/or services

The Best Health is a health and wellness website with online courses that aims to improve your physical, mental, spiritual and financial well-being of its members that joins. We do not guarantee any financial gain, but rather through the above-mentioned methods that you would find it easier to manage your financial health, following the program as set out in course and backed by our “The Best Health Satisfaction Guarantee” 30-day money back guarantee.

Acceptable use policy

The policy ensures that all services and products offered by The Best Health to customers is compliant with South African Law. It protects any The Best Health products and services from improper/ illegal or fraudulent dealings. No user will be permitted to use any data collected from any marketing done by The Best Health or attempt to contact any individual or company for their own advancement unless written permission has been given by the director of The Best Health. Any unacceptable use or prohibited activity will be dealt with in accordance with the law.

Delivery policy

Courses is all digital and available on the www.thebesthealth.co.za members area “My Account” section.

For all products available in our online shop we require 10 working days for delivery.

Return and Refunds policy

As set out in our “The Best Health Satisfaction Guarantee” 30-day money back guarantee. Available at https://thebesthealth.co.za/www-thebesthealth-co-za-30-day-money-back-guarantee/

Cancellation and suspension of services

This can be done from the “My Account” section on www.thebesthealth.co.za or simply email us on the email address on our website.   

Customer Privacy policy

The Best Health shall take all reasonable steps to protect the personal information of all our users. All personal information will be kept confidential and secure in accordance with legislation. Please see our privacy policy for more information in this regard.

Payment options accepted

Payments is done via PayFast payment gateway.  

Responsibility

The Best Health takes responsibility for all aspects relating to the transaction including sale of goods and services sold, customer service and support. The customer’s responsibility is to ensure that proper procedure and use of such services and/or products are in accordance with the The Best Health Terms and Conditions including The Best Health Policies and procedures.

Disclaimer and limitation of liability

We will to the best of our abilities ensure the accuracy and reliability of the content on our website. The use of the website, products and services is at the user’s own risk. We cannot guarantee that any links or download from the website is free from viruses or any destructive code, but we will take all reasonable precautions to maintain the security of our website. We will not be liable for any malfunction, interruption of service, failures to any online service that is due to reasons beyond our control. Loss or damage to data directly or indirectly due to system malfunction, third party systems, power failures, theft or unlawful use of data, or any computer viruses as a result of customer failing to activate a credible anti-virus. We cannot be liable for any downtime or system failure due to third party services or goods such as Internet service providers, switched telecommunication network providers or any electrical issues which we have no direct or indirect control over. The Best Health accepts no responsibility for any errors or omissions on this website and can suspend or terminate the website, products and services at any time without prior notice.

Service agreement

The Best Health and the customer enter a service agreement in which the terms of service and any maintenance is specified. The customers responsibilities are to ensure that all necessary payments are made at the agreed upon intervals to maintain the service. The Best Health will notify the customer should there be any service-related maintenance and will notify the customer of any suspicious activity or security threats. It is the customers responsibility to ensure all their employees are aware of the services and policies that are in place regarding the use of the products or services supplied by The Best Health. Any services outside what is agreed upon will be billed accordingly. Termination of service refer to cancellation of service session.

Amendments

The Best Health reserves the right to change terms of use or any part thereof at any time without notice. Where a major change has been made the customer will be notified via email to read any significant changes or updates that could pertain to them.

Country of domicile

This website Including its products and service offerings are governed by the laws of South Africa.